Terms of service

Terms of Service

Neotrim

Welcome to Neotrim. By accessing or using our website, products, or services, you agree to comply with these Terms of Service. Please read them carefully before making a purchase.

1. General

  • These Terms apply to all users of the Neotrim website and services.

  • By using our website or making a purchase, you agree to these Terms.

  • Neotrim reserves the right to update or modify these Terms at any time. Changes are effective immediately upon posting on the website.

2. Products and Orders

  • All products are described accurately on our website. However, colors, sizes, or specifications may slightly vary due to photography or device differences.

  • Prices are displayed in Bahraini Dinar (BHD) and include applicable taxes where stated.

  • We reserve the right to modify prices at any time, but changes will not affect orders already placed.

3. Payment

  • Payments are processed securely via third-party payment gateways.

  • By providing your payment information, you authorize Neotrim to charge the selected payment method for your order.

  • Neotrim does not store full credit card details; all transactions are encrypted and handled securely.

4. Shipping & Delivery

  • Shipping times and costs are estimated and may vary depending on your location.

  • Neotrim is not responsible for delays caused by third-party carriers.

  • Customers are responsible for providing accurate shipping information.

5. Returns & Refunds

  • Please refer to our Refund & Return Policy for detailed instructions on returns, exchanges, and refunds.

  • All returns must comply with the conditions specified in our Refund & Return Policy.

6. User Responsibilities

  • You agree to provide accurate information when creating an account or making a purchase.

  • You will not use the website for any illegal or unauthorized purpose.

  • You are responsible for maintaining the confidentiality of your account information.

7. Intellectual Property

  • All content on the Neotrim website, including logos, images, text, and product descriptions, is the property of Neotrim or its partners.

  • You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

  • Neotrim is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability is limited to the amount paid for the products purchased.

9. Governing Law

  • These Terms are governed by the laws of the Kingdom of Bahrain.

  • Any disputes arising from these Terms or your use of our services will be resolved under Bahraini law.

10. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us:

  • WhatsApp: +97333967730

  • Email: info@neotrimbh.com